Garuda Indonesia Airlines

MBA (Operations Management) Assignment May 2011 Your task Your gild is to prepare a report for the jump on of Directors covering the following areas: A critical review of its boilers suit trading operations dodge. (15%) A comprehensive evaluation of its service pitch shot establishment. (25%) A detailed analysis of its operations management system. (25%) Proposed changes to its operations strategy, service delivery system and operations management system for operational improvements. (35%) Contents 1. Introduction (business profile, vision, mission) 2. Corporate strategy 3. Operations strategy 3.1 Cost 3.2 Quality 3.3 pitch shot speed 3.4 Delivery dependableness 3.5 Demand management 3.6 Variety 3.7 Innovation 4. expediency Delivery System 4.1 invent of service delivery system 4.2 Service blueprint 4.3 Evaluation of service delivery system 5. Analysis of operations management system 6. Proposal for operational improvements 6.1 Business answer reengineering (BPR) 6.2 Total quality management (TQM) 6.3 Lean 6.4 Six sigma 7. end point References Corporate Strategy The organizations action plan to attain its mission The corporate strategy translates into more detailed strategies for each functional area (i.e.

, Operations, Finance, Marketing) Generally speaking, these strategies seek to exploit (external) opportunities and (internal) strengths, blow (external) threats, and address (internal) weaknesses Defining the Corporate Strategy Responsiveness (Reliability; Quickness; flexibleness; e.g., Dell, Overnight Delivery Services) Competitive Advantage through which the company market share is attracted Cost Leadership (Price; e.g., Wal-Mart, Southwest Airlines, generic Drugs) Differentiation (Quality; Uniqueness; e.g., Luxury cars, Fashion Industry, Brand nurture Drugs) OMs contribution to Corporate Strategy Differentiation Cost Leadership Responsiveness Design & Volume Flexibility Fast & Dependable Delivery Quality Low Cost... If you urgency to get a full essay, order it on our website: Orderessay

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