High Commitment Organizations

attempt Rent a Car and The Cheesecake Factory both deposit on customer service to build and maintain their reputation. Their employees must(prenominal) know the product, boast customer focus, and be a unbidden player in the company vision. Although these companies are from different industries, they have common homo resource philosophies. The human resource surgical incision is much more than a function based entity, it is a strategical partner.

Enterprise Rent-A- Car uses its recruiting department as its strategic partner in obtaining and retaining talented people to work as managers. The recruiters report directly to the Vice President of their region so that they can work together to overcome the obstacles to fueling the companies growth. They agnise that to fuel their planned growth, they needed to find and train able workers and their target audience was the recent college graduates. Enterprise is the largest employers of recent college graduates, many another(prenominal) with little or no work get wind. The jobs are not high paying jobs, starting pay of $20,000 to $30,000 but the experience that the new graduate obtains by working in this skill is immeasurable. During a recent MTV interview, Debbie Brill, a recruiter for Enterprise dubbed the job as ?an MBA without the IOU?. 1 Graduates willing become managers of their own small business.



They will be responsible for budgeting, customer service, product, and innovative ideas to help sell the product. The idea of picking up the customer rather than the customer coming to Enterprise was an idea of local manager in Florida. It worked out and was used across the company.

Enterprise used the human resource department, particularly the recruiting department to develop ?My Personal Enterprise?, an employment brand. In our employment brand, we needed to counter the wisdom of what our competitors generally are: rental-car companies, where you stand...

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